Privacy Policy

1. Information We Collect

We may collect the following information:

1.1 Personal Information
Provided directly by you:

• Full name

• Email address

• Phone number

• Booking details

• Any information you choose to share when contacting us

 
1.2 Booking & Payment Information
When you book a session through Wix Bookings:

• Appointment details

• Payment information (processed securely by Wix, Stripe, or other third-party providers – we do not store your card details)

 
1.3 Website & Usage Data
Collected automatically through our website:

• IP address

• Device type

• Browser type

• Pages visited

• Interaction with forms, links, or buttons

This data helps us improve the website and user experience.

2. How We Use Your Information

We use your information to:

• Provide appointments and services

• Communicate with you about bookings or cancellations

• Respond to enquiries

• Send newsletters, updates, and wellbeing resources (only if you subscribe)

• Improve our website and service offerings

• Maintain safety, trust, and compliance

• Keep accurate business and financial records

 

We do not sell or share your personal information for marketing by third parties.

 

3. Email Communications

If you subscribe to our mailing list:

• You will receive updates about sessions, events, resources, or wellbeing information

• You may unsubscribe at any time by clicking the link in any email or contacting us directly

We respect your inbox.
No spam — ever.

 

 

4. How Your Information Is Stored
Your information may be securely stored through:

• Wix (website, forms, and bookings)

• Mailchimp (email subscriptions)

• Stripe or other payment processors

 

Each platform has its own security standards and encryption to protect your data.

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We take reasonable steps to ensure your information is safe, protected from unauthorised access, and used only for its intended purpose.

 

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5. Sharing Your Information

We may share your information only when necessary:

• With trusted service providers (Wix, Mailchimp, Stripe, etc.) to deliver our services

• When required by New Zealand law

 

We will never sell, rent, or share your personal information with unrelated third parties.

 

6. Confidentiality & Sensitive Information

As part of breathwork sessions, you may share personal or emotional information.

We are committed to:

• Protecting your privacy

• Handling all personal disclosures with care

• Maintaining confidentiality unless legally required otherwise

• Ensuring trauma-informed, safe practice

 

Your personal experiences, emotions, and session details remain private.

 

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7. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Improve site performance

• Understand how visitors use the site

• Offer a better user experience

 

You can disable cookies in your browser settings if you prefer.

 

 

8. Your Rights

 

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Ask for your data to be deleted

• Unsubscribe from communications

 

To make a request, contact us at:
[Add email address]

 

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

 

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10. Updates to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on this page.

 

 

11. Contact Us

If you have questions or concerns about your privacy, please reach out:

 

The Nervana
Email: [add email]
Location: Whakatāne, New Zealand